Welcome to Sagee Canada Wellness. Your privacy is of the utmost importance to us. This Privacy Policy outlines how we collect, use, protect, and handle your personal information when you visit our website, book our Traditional Chinese Medicine (TCM) therapies, or purchase our natural health products online.
By accessing our website and utilizing our services, you consent to the data practices described in this policy.
1. Information We Collect
To provide you with the best possible care and customer service, we may collect the following types of information:
Personal Identification Information: When you book an appointment, fill out a contact form, or create an account to shop online, we may collect your name, email address, phone number, and billing/shipping address.
Health and Wellness Information: If you book TCM therapies (such as Acupuncture, EIS Scans, or Shiatsu), you may voluntarily provide brief details regarding your health concerns or appointment notes to help our practitioners prepare for your visit.
Payment Information: For online purchases of Sagee dietary supplements or Fountain of Life products, we collect necessary payment details. Note: All transactions are processed through a secure gateway provider and are not stored or processed on our direct servers.
Automatically Collected Data (Cookies): We collect standard website analytics, such as your IP address, browser type, device information, and browsing patterns on our site, to help us improve user experience and website functionality.
2. How We Use Your Information
We use the information we collect strictly for professional and business purposes, including:
Scheduling and Communication: To confirm, manage, and follow up on your appointments for our clinic in Richmond Hill.
Order Fulfillment: To process transactions, ship natural health products globally, and provide order updates.
Improving Customer Service: To respond accurately to your customer service requests, inquiries, and support needs.
Personalizing Your Experience: To tailor our holistic solutions to your specific health and wellness goals.
3. How We Protect Your Information
Your personal and health-related information is contained behind secured networks. It is only accessible by a limited number of authorized personnel—including Mr. Henry and our experienced practitioners—who have special access rights to such systems and are required to keep the information confidential.
We implement a variety of security measures, including SSL (Secure Socket Layer) encryption, to maintain the safety of your personal information when you place an order, book a session, or enter, submit, or access your details.
4. Third-Party Disclosure
We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties. This does not include trusted website hosting partners and operating parties who assist us in operating our website, conducting our business, or serving our clients, so long as those parties agree to keep this information strictly confidential.
We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
5. Your Rights and Choices
As a client and consumer, you maintain the right to:
Review and Update: Request access to the personal information we hold about you and request corrections to any inaccuracies.
Opt-Out: Unsubscribe from our marketing communications at any time by clicking the “unsubscribe” link at the bottom of our emails.
Data Deletion: Request the deletion of your personal data, subject to certain legal and medical record-keeping obligations required by Canadian law.
6. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our clinic practices, e-commerce operations, or legal obligations. Any updates will be posted directly on this page, and we encourage you to review it periodically.
7. Contact Us
If you have any questions regarding this Privacy Policy, or if you wish to exercise your data rights, please contact us at:
Sagee Canada Wellness
Location: 370 Highway 7 East Unit 102, Richmond Hill, ON L4B 0C4, Canada
Phone: +1 647-499-7170
Email: xionghb@gmail.com
Website: sagee.net
TERMS & CONDITIONS
By viewing this page or any part of the canadasagee.com site, you have accepted our terms on an unconditional and thorough basis.
The information within this website and contained in the system is intended as reference information only and not as medical advice. Information contained herein is intended to give you the tools to make informed decisions about your lifestyle. It should not be used as a substitute for any treatment that has been prescribed or recommended by your doctor, therapist, or another licensed medical professional.
You are solely responsible for the ramifications, direct or indirect, of your actions related to the information presented within this site.
Since natural and/or dietary supplements are not FDA approved they must be accompanied by a two-part disclaimer on the product label. This statement has not been evaluated by FDA and the product is not intended to “diagnose, treat, cure or prevent any disease”.
Indemnity Agreement
You will indemnify and hold the owners of this website, its subsidiaries, affiliates, licensors, content providers, service providers, employees, agents, officers, directors, and contractors (hereinafter known as the “Indemnified Parties”) harmless from any breach of this Disclaimer and term of use by you, including any use of Content other than as expressly authorized in these Terms of Use. You agree that the Indemnified Parties will have no liability in connection with any such breach or unauthorized use, and you agree to indemnify any and all resulting loss, damages, judgments, awards, costs, expenses, and attorney’s fees of the Indemnified Parties in connection therewith. You will also indemnify and hold the Indemnified Parties harmless from and against any claims brought by third parties arising out of your use of the information accessed from this site.
Legal Disclaimer
Our herbal products have been manufactured and consumed for years. There are no known side effects to date. The statements in this website has not been evaluated by the FDA. In the unlikely case of adverse reaction, stop use and consult your doctor or physician immediately. All information in this site should be taken as reference and not as a substitute for professional medical assistance.
RETURN POLICY
At Sagee Canada Wellness, your satisfaction is our priority. If you receive a product in damaged condition, we are happy to assist you with a replacement or resolution. To initiate a return, please notify us within 7 days of receiving your order. Please send clear images of the damaged product to our support email, and our team will review your request promptly to ensure your concerns are addressed.